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ITIL is the most widely accepted approach to IT service management in the world.

ITIL can help individuals and organisations use IT to realise business change, transformation and growth.

ITIL is made up of 5 key Lifecycle stages, each with their own qualification. These stages are Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement. Each stage plays a crucial part in the delivery of quality services to customers, which is aligned to business improvement.

Once a student has completed the foundation level (2 credits) he can select either the Lifecycle or capabilities stream (Intermediate level) in order to do MALC (Managing across the Lifecycle) after which the student will be able to write the exam in order to become an ITIL Expert

ITIL Cert Scheme

ITIL Foundation 3-day Class

ITIL Foundation 3-day Class

ITIL Courses Stephnie Jansen van Vuuren R 4495.00 *
ITIL Foundation is a three-day course intended to provide knowledge of the ITIL ® terminology, structure, and basic concepts and comprehension of the core principles of ITIL practices for service management. Following the course, delegates are eligible to take an examination that contributes 2 credits towards the ITIL Expert qualification.
Monday, 15. January 2018 - 09:00 till Wednesday, 17. January 2018 - 16:00
ITIL Foundation 3-day Class

ITIL Foundation 3-day Class

ITIL Courses Stephnie Jansen van Vuuren R 4495.00 *
ITIL Foundation is a three-day course intended to provide knowledge of the ITIL ® terminology, structure, and basic concepts and comprehension of the core principles of ITIL practices for service management. Following the course, delegates are eligible to take an examination that contributes 2 credits towards the ITIL Expert qualification.
Monday, 29. January 2018 - 09:00 till Wednesday, 31. January 2018 - 16:00
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