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ITIL Intermediate Service Operation (SO) Certification
MySkills brings to you ITIL Intermediate SO online training Accredited by APMG, our eLearning courseware includes audio-video chapters with quizzes at the end of each chapter.
Online training is ideal for those who are comfortable with self-study and do not have enough time for attending classroom workshops. At the end of the training, we provide PDUs to candidates.
- 10 Audio Video Chapters as per ITIL SO syllabus
- Downloadable E-book Included
- 30 PDUs Offered
- Courseware accredited by APMG
- 2 ITIL Intermediate SOA Sample Test Papers Included
- About Certification
ITIL® Intermediate SO Certification is an intermediate level of certification offered to IT professionals who qualify the ITIL® Intermediate SO exam. The IT Infrastructure Library (ITIL®) is the most widely accepted approach to IT service management across the globe. ITIL® Intermediate Service Operations (SO) certification demonstrates a professionals' crisp understanding of service operations and specialization in providing robust end-to-end.
Release Manager, Security Administrator, Applications Support, IT Operations Manager, Database Administrator, Problem Manager, Service Desk and Incident Manager, Network Support, Security Manager etc. are ideal participants for ITIL® Intermediate SO certification.
- Ensures cost reduction
- Improves service quality
- Ensures consistent performance of all the processes
- Provides efficient resolution for all the incidents and problems
- Enables increase in turnaround time for Service Request Fulfillment process
- Improves job performance and provides better job opportunities
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